Successful organizations use three steps to build customer relationships:
- Determine mutually satisfying goals between organization and customers.
- Establish and maintain customer rapport.
- Produce positive feelings in the organization and the customers.
Features & Benefits
- Web based application.
- Integrates with any call center software.
- Integrates with existing ERP components.
- Seamless integration with real estate and financials.
- Modern Web techniques shortens the ramp-up time.
- Handles multiple branches (distributed).
- Mobile phone integrated.
- Bilingual screens and multi lingual content.
- Telesales and campaign managers access.
- Rich Statistical reports for process improvements.